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Jared Spool – Mobile & UX: Inside the Eye of the Perfect Storm

June 1, 2011 By Jonathan Jeter Leave a Comment

UIE Web App Master’s Tour – Seattle, Washington – May 23, 2011

 

h2. Mobile & UX: Inside the Eye of the Perfect Storm

Session 1 – Jared Spool

The UX aspect of mobile has really exploded recently.

Examples:

My Coke Rewards – mobile site had to have Flash. Excluded all iPhone users.

Fox Weather “Alternate content should be placed here.”

MikePanetta.com – QR code on sign, but no mobile site.

Mariott Hotel – connect to wifi via mobile

h3. Sturgeon’s Law

Theodore Sturgeon “90% of everything is crap!”

United airlines email link to 404 page

Coke has fixed the flash problem, but shows the entire site when user is trying to input a code.

You would think by now that we now how to show sites on mobile now, but companies still have issues: verizon wireless, att, apple, air canada

Read the rest of Jared Spool – Mobile & UX: Inside the Eye of the Perfect Storm

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Filed Under: User Interface / User Experience Design Tagged With: Activity vs, Additional skills ethnography, Alternate content, analytics marketing technology, Apartment building, baby steps, bar code, basic expectations, Coke Rewards, customer keeps, Customer Support User, Denver Airport, Disney Six Flags, entire experience, Excitement Generators, Experience Design Skills, experience vision celebrate, Fox Weather, great learning opportunity, groupon excitement generators, Information architecture, Interaction design copy, Investment Performance Payoff, iphone users, Jared Spool, Keep adding, Law Theodore Sturgeon, major design failure, Mariott Hotel, methods soft skills, mobile h3, mobile site, My Coke Rewards, new york times, odd little things, page coke, Perfect Storm, Perfect Storm Invest, Perfect Storm Session, practices information design, process management user, QR Code, qr codes, risks jared spool, ROI social networks, Same thing, second test, Six Flags, Social network, social networks, Sturgeon's Law, team member, Technology Internet, testing remote usability, Theodore Sturgeon, Today Good examples, Two-way rating, UI, UIE, UIE Web App, UX, UX aspect, verizon wireless, web app, Web App Master, Web App Master's Tour

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