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Local + Social: the Future of Promotion

November 16, 2011 By Jonathan Jeter Leave a Comment

A giant QR Code linking to a website, to be re...
Image via Wikipedia

Moderator:
Anne F. Kennedy, SES Advisory Board, International Search Strategist, Beyond Ink USA
Speakers:
Benu Aggarwal, Founder & President, Milestone Internet Marketing
Gregg Stewart, President, 15miles

local + social
Gregg Stewart

importance of local search
Online retail only represents 7% of all spending. Most research is done online, but purchases still occur offline for the most part.

Consumers are increasingly using more sources to find local information. 1/3 of Facebook users use Facebook on a mobile device. Social networkers are frequently finding local business information through recommendations from connections and consumer reviews.

Consumers are looking for businesses in a variety of places and expect the information to be easily available and accurate. 49% of social network searchers are looking for address/location and other basic business data.

Best Practices for local search.

business names do not:

Read the rest of Local + Social: the Future of Promotion

  • include marketing tag lines in your business name

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Filed Under: Web Development Tagged With: 800 numbers, Advisory Board, Anne F, basic business data, Benu Aggarwal, Best Practices, Beyond Ink USA Speakers, Business Finance, business listings, business names, channels solomo, conference notes, correct categories, distribution channels, enhanced listing, Facebook, Facebook users, Foursquare business page, great deal, Gregg Stewart, incl business location, Ink USA Speakers, International Search Strategist, Internet marketing, Internet Marketing Gregg Stewart, local area, local business, local business information, local information, local listings, local mobile hyper, local number, local numbers, local search, local search online, local search Online retail, local trends, Marketing Gregg Stewart, Most research, multiple channels, Online shopping, pertinent business information, precise address information, QR Code, qr codes, search benu aggarwal, Search Engine, search engine buckets, SES Advisory Board, SES Chicago 2011, social channels, social gregg stewart, Social network, social network searchers, Social networkers, social trending topics, SOLOMO channels, SoLoMo Landscape, tag lines, Technology Internet, trackable online visitors, tracking numbers, Twitter QR codes, Wikipedia Moderator

Julie Zhuo – Facebook: Data-Informed vs. Data-Driven Design Decisions

May 23, 2011 By Jonathan Jeter Leave a Comment

UIE Web App Master’s Tour – Seattle, Washington – May 23, 2011

Julie Zhuo – Facebook - Data-Informed vs. Data-Driven Design Decisions
Julie Zhuo – Facebook - Data-Informed vs. Data-Driven Design Decisions

Facebook likes the start-up culture. They believe in small teams: photos, engagement, etc. Each team is treated like a small company with a product designer, researcher, engineers & a product manager.

Facebook uses data to form a lot of the decisions that are made. Data helps understand how users use product and how they can be optimized.

Facebook had great ideas, built products and then left them to move on to the next thing.

Photos

Were using an old photo uploader tool built in Java, didn’t work well and was poorly designed. Built their own tool, which required a plugin. Tested it and only 34% users successfully uploaded photos. Went back to the drawing board. Research showed that people were bailing at the plugin install step.

Read the rest of Julie Zhuo – Facebook: Data-Informed vs. Data-Driven Design Decisions

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Filed Under: User Interface / User Experience Design Tagged With: big risks, certain metrics-oriented projects, complete deletion, Composer text box, Data-Driven Design Decisions, Data-driven programming, Deactivation page, deactivation vs, different options, drawing board, Facebook health dashboard, Facebook users, Friend invitation form, great decisions, great ideas, greatest risk, Julie Zhuo, life change, little bit, local business, local businesses, Numerical data, old photo uploader, Online Communities, pages product, photo users, plugin install step, product designer, Pure metrics, Qualitative data, Qualitative testing, quantitative data, risky decisions, road maps, San Jose, Sanity check, small teams, Social Media, social media teams, Social network, start-up culture, success rate, successful experiments, UI, UIE, UIE Web App, Use data, user interaction, UX, valuable change, web app, Web App Master, Web App Master's Tour, Web application, web site, well-known small business

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